Love wood & play...
We create exciting worlds of imaginative wooden toys, that are made to last with a lifetime of love. We strive to continuous
Elevate Your Fun with Our Range of Play Games
"Explore endless excitement with our diverse selection of entertaining games and elevate your fun to new heights today!" Browse through our extensive collection of fun-filled games to take your enjoyment to the next level.
Frequently Asked Questions
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Customers must ensure that items are unused and returned in their original packaging within 30 days of purchase.
How can I track my order?
After shipping your order, a tracking number will be sent to your email for package tracking.
Can I contact customer service for assistance?
Yes, our customer service team is available via email, phone, or live chat to assist you with any questions or concerns you may have. Our team of experts is ready to address any inquiries or issues you may encounter.
What types of educational benefits do your toys offer?
Our toys are chosen not only for their fun factor but also for their educational value. They promote skills such as cognitive development, creativity, problem-solving, and social-emotional learning through engaging play experiences. Our toys are designed to provide both entertainment and educational benefits. They help develop cognitive abilities, foster creativity, improve problem-solving skills, and support social-emotional learning through interactive play.
Can I change or cancel my order?
Yes, you can modify or cancel your order before it has been shipped. Our customer service team will assist you with any modifications or cancellations before your order is shipped.
How long it will take to ship my order?
We aim for orders to ship within 1-2 business days. Shipping durations differ based on location and chosen shipping method. A tracking number is supplied upon order processing.
What payment methods do you accept?
Accepted payment methods include major credit cards like Visa, MasterCard, and American Express, as well as PayPal.
Do you offer any warranties on your products?
Many of our products come with manufacturer warranties. These warranties vary by product and brand, ensuring you receive the highest quality and durability.
Contact Us
In order to assist you with full details about our products, shipping, after-sale support or related matters and If you have any questions about the product or your order, please send e-mail to us at: help@ burgress.com .
Our office hours are Mon- Sun. from 7:00 AM to 10:00 PM EST, but if you don't get a response from us, please check your spam bin!
Working Time（Mon. - Sun. from 7:00 AM to 10:00 PM EST